|
|
Q. I have logged into my account, but I still can't access the Watercooler archives.
A. If you are a Gold Member, you must be sure to be logged into both your TVSpy account on your member homepage and your TVSpy Watercooler screen name.
Please click below to log into your account:
Once you've logged in, go to the Watercooler an click on "Log In" near the top of the page.
Q. How do I cancel my Gold Membership?
A. To cancel your Gold Membership, please log into your member homepage to cancel your account.
Please click below to log into your account:
Q. Why has a charge appeared on my credit card from Vault?
A. TVSpy is a subsidiary of Vault Inc. When you purchase a Gold Membership from TVSpy the charge will appear as "Vault" on your credit card.
Q. I suddenly stopped receiving ShopTalk, how do I resume my subscription?
A. Occasionally ShopTalk is prevented from being delivered because of spam filters. Be sure to check with your mail administrator that ShopTalk isn't being blocked. Remember, you can also read ShopTalk online at TVSpy.com.
Q. I need to retire my old account or my old e-mail address.
A. There is no need to retire or reactivate your account, you can easily update it with your new e-mail address. Just log into your TVSpy member homepage and click on "Update your basic member information" in the blue box to the top right.
Please click below to log into your account:
If you never received a username and password from TVSpy or forgot your username and password, please click here to receive them.
Q. I forgot my username and password. How do I retrieve them?
A. To obtain your username and password, please click here .
Q. How can I cancel my basic TVSpy membership?
A. To cancel your free TVSpy membership, please log into your member homepage and click on "Cancel Your Account" in the blue box to the right.
Please click below to log into your account:
Q. Where do I send my demo tape once I have ordered a Gold Membership?
A. Please send your 3-minute VHS tape to:
TVSpy/Vault
75 Varick Street
8th Floor
New York, NY 10013
Q. How can I update my resume on TVSpy?
A. To update your resume, you now must be a TVSpy Gold Member. If you are already a Gold Member, please update your resume from your member homepage.
To become a Gold Member please click here.
Q. Why are some postings removed in the Watercooler that don't seem to be offensive or politically motivated?
A. Occasionally, an entire topic will be deleted by TVSpy's moderators, because there are several inappropriate threads in the discussion. The deletion of responsible postings, is unintentional, but sometimes necessary to best maintain the integrity of the TVSpy Watercooler.
Additional questions?
If you have additional questions, please click the appropriate link below & fill out a form to ensure a timely response:
 TVSpy Membership and Gold Membership
TVSpy Recruiting Services
(Job Bank, Electronic Auditions, Today's Candidate, Talent & Freelance Directory)
Advertising
TVSpy Directories
Digital Headshots
TVSpy Watercooler
Submit an "On the Move"
Submit a Letter to ShopTalk
|
|
|
|
